SUMMARY OF FUNCTIONS
The Medical Assistant will be responsible for assisting the administrative and clinical duties at Northshore Medical & Aesthetics Center. They are responsible for:
Obtaining patient records and test results;
Coordinating daily administrative tasks;
Proactively preparing treatment rooms for physicians;
Assisting physicians during medical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works under the supervision of the Medical Practitioner and Practice Administrator
Welcome patients by greeting them in person or on the telephone
Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
Prepare patients for the health care visit by directing and/or accompanying them to the examining room
Perform preliminary physical tests; take blood pressure, weight, pulse, height, and temperature; report patient history summary
Conduct pre-visit planning for all patient due into the practice prior to their scheduled appointment
Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
Counsel patients by transmitting physician's orders and questions about any medical history
Educate patients by providing medication and diet information and instructions; answering questions based on the physician’s directive
Schedule diagnostic and surgery appointments by making arrangements with the applicable center, verifying times with patients and preparing charts, pre-admission and consent forms
Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations; take appropriate action if standards are not met.
Keep supplies ready by inventorying stock, placing orders, verifying receipt
Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
Complete records by recording patient examination, treatment, and test results
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Collection of specimens as directed
Assist Medical Practitioners in emergency management of patients.
Contribute to new ideas to improve patient care
Arrange patient appointments as deemed necessary
Act as a support and share good practices and health and safety standards with other Medical Assistants.
ORGANIZATIONAL RELATIONSHIPS
Direct Report: Practice Manager
QUALIFICATIONS AND SKILLS
College education, high school diploma, or equivalent; Medical Assistant Certification preferred.
Minimum of one year experience in an outpatient medical clinic or hospital, medical office setting
An understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology within the medical assistant scope of practice
Excellent interpersonal, organizational and customer service skills and proactive.
Familiarity with electronic medical healthcare record systems.